Privacy Policy

1. Introduction

Welcome to Brand Hub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand management platform.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address, password, and any other information you choose to provide.
• Profile Information: We may collect your name, company name, and other profile information you provide.
• Brand Content: We store the brand guidelines, logos, assets, colors, typography, and other content you upload to our platform.
• Payment Information: When you subscribe to a paid plan, we collect payment information through our third-party payment processors. We do not store your full credit card details on our servers.
• Communication Data: When you contact us for support or other inquiries, we collect the information you provide in those communications.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you interact with our service, including pages visited, features used, and time spent on the platform.
• Device Information: We may collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Log Data: Our servers automatically record information when you access our service, including your IP address, browser type, access times, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process your transactions and manage your account
• To communicate with you about your account, our services, and updates
• To provide customer support and respond to your inquiries
• To send you marketing communications (with your consent)
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To analyze usage patterns and improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption, secure servers, and access controls to protect your data. We regularly review and update our security practices to address new threats and vulnerabilities.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information.
• Portability: You can request a copy of your data in a portable format.
• Opt-Out: You can opt out of marketing communications at any time.
• Account Settings: You can update your account information and preferences through your account settings.

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired) to provide and improve our services.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: